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• Trees delivered and planted by Chester County Trees are 100% guaranteed for three months and 50% guaranteed for the remaining nine months when customer proves an honest effort to provide reasonable aftercare such as watering the trees as needed with no evidence of neglect or harmful actions to the trees including harmful environmental conditions or damage due to severe weather conditions.
• Trees not delivered or not planted by Chester County Trees are 50% guaranteed for one year when customer proves an honest effort to provide reasonable aftercare such as watering the trees as needed with no evidence of neglect or harmful actions to the trees including harmful environmental conditions or damage due to severe weather conditions.
Guarantee does not apply in the event of customer error or carelessness in transporting, handling, or planting of trees after pickup or delivery.

Every tree is healthy at point of sale. Each tree is dug and balled properly. When transported, delivered, and planted properly, no tree should fail with proper aftercare such as water.

Guarantee includes the replacement of the tree with same size and species. Delivery and planting is included in guarantee if delivered and planted by Chester County Trees. Guarantee does not apply to failed tree due to lack of water, too much water (drowning), aftercare error, or environmental or weather conditions that might cause the tree to fail.

Claims for any cause must be made within three months from receipt of such trees for 100% guarantee to apply.

Chester County Trees will not entertain claims due to negligence of customer or other service provider for customer including pickup, delivery or planting or other third party services.

Chester County Trees is not responsible or liable for any third party services or disputes after the trees are removed from our field by such party.

Chester County Trees liability does not exceed the dollar amount received by Chester County Trees for such trees in question.

Terms: All sales are C.O.D. All trees accepted by customer must be paid in full upon pickup or delivery. Chester County Trees reserves the right to cancel any part or all of any order in the event of crop loss, damage, or shortages. All orders are subject to government regulations, weather, and all conditions beyond our reasonable control.

Customer Pickup Orders: Trees become your property upon pickup. At the time the trees are picked up by customer, customer agrees that trees are fresh dug and in good health and not guaranteed to survive any further environmental, accidents, mishandling, planting or unforseen weather or aftercare conditions as it is the responsibility of customer to make sure the trees are carefully and properly handled and provided good aftercare such as tree staking, mulching, fencing and watering as applicable or necessary thereafter. Chester County Trees may, under certain circumstances and according to our guarantee, determine that a tree merits replacement due to no obvious fault of customer.

Chester County Trees will not be responsible for the condition of trees that are not picked up within seven days of customer notification that the order is ready. Customer owned, leased, or rented trucks need to supply adequate tree support at rear of truck and/or trailer, proper strapping and suitable tarp to protect trees during transit.

Tree Overstock And Sale Price: Tree discount or sale price applies to tree price only, unless otherwise noted or agreed. Tree delivery and planting charge is normally calculated based on the tree regular selling price not the tree discount or sale price, unless otherwise noted or agreed.

Cancellations: Chester County Trees must receive a cancellation request in reasonable time before the expected digging date for a full refund. If customer cancels an order of any tree(s) already dug and not delivered, customer may be charged up to 25% of tree cost for handling, stocking, and aftercare and refunded accordingly.

Returns: After a tree is delivered, but not planted, a tree may be returned or refused for 25% of tree cost plus delivery cost for handling, stocking, and aftercare and refunded accordingly. If already planted or partially planted, the planting fee and a removal fee applies.

Payment: Chester County Trees accepts cash, check, or money order for payment. Chester County Trees does not accept credit card payment. A 50% deposit (down payment) is required on all orders before digging begins. After deposit, an invoice will be generated and emailed or mailed to summarize the entire agreement and balance due upon delivery. All plant, bush, and tree sales including delivery, planting, and all plant, bush, and tree services are subject to 6% Pennsylvania Sales Tax.

Prices quoted on this website replace all previous quotes and are subject to change without notice.

All orders are booked and processed on the distinct understanding that customer understands and agrees to the terms and conditions of sale as stated above.